Privacy Policy

1. Introduction

AssignTickets ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ticket management and assignment platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Company information
• Ticket data and communications
• Usage data and analytics
• Payment information (processed by our payment providers)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products and services
• Monitor and analyze trends, usage, and activities in connection with our services

4. Data Sharing and Disclosure

We may share your information in the following situations:

• With your consent
• With third-party service providers, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of AssignTickets or others

5. Data Retention and Security

We retain personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. We implement appropriate technical and organizational measures to protect the security of your personal information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Integrations

Our Service allows you to integrate with third-party services. Please note that we do not control these third-party services and are not responsible for their privacy policies. We encourage you to review the privacy policies of these third-party services.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@assigntickets.com.