Terms of Service
1. Acceptance of Terms
By accessing or using AssignTickets.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
AssignTickets provides a ticket management and assignment platform, including but not limited to:
- AI-powered ticket routing and assignment
- Real-time analytics and reporting
- Team collaboration tools
- Integration with third-party services
- Knowledge base management
- Customizable automation rules
3. User Accounts
You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
4. API Usage
Use of the AssignTickets API is subject to our API Terms of Use. You agree not to exceed rate limits or create unnecessary load on our servers.
5. Data Processing and Storage
By using our Service, you consent to the collection and use of your information as described in our Privacy Policy. You are responsible for obtaining consent from your customers for data processing through our Service.
6. Intellectual Property
The Service and its original content, features, and functionality are owned by AssignTickets and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
8. Limitation of Liability
In no event shall AssignTickets, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
10. Contact Us
If you have any questions about these Terms, please contact us at support@assigntickets.com.